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Home > Shipping & Returns
Returning merchandise
No returns are accepted after 15 days. Items which have been used, or not returned in original, undamaged packaging will not be accepted.

All returns that are not due to error on our behalf will be subject to deduction of shipping fees and card processor fees that were incurred to get the order to you.

Pricing and availability are subject to change.

If you would like to return a product, please contact us 845.357.9108 or for return instructions. DO NOT send the product to the manufacturer. If you send a product directly to the manufacturer you will be charged a 20% restocking fee.

Gift Certificates incur a shipping charge of $5.50 when not combined with any cookware products at the time of purchase. Oders totaling under $100 for any combination of Gift Certitifcates and cookware will be subject to the $7 shipping charge.